Contact
We're here, day or night.
Call us any time. If you would rather write, send a message and we will come back to you as soon as we can.
If someone has died
Call us now — we answer 24 hours a day.
1800 123 456Every day of the year, anywhere in Australia.
Ways to reach us
However suits you best.
Phone
The fastest way to get help, and the only one that works at 3am.
Email
Good for questions that are not urgent. We reply as quickly as we can.
Where we work
Right across Australia, in capital cities and regional areas alike.
Before you call
What happens when you ring us.
If you have never done this before, here is exactly what to expect. There is nothing you need to have ready.
A person answers
Not a queue or a message service. Whatever the hour, you will be speaking to someone who can help.
We ask a few gentle questions
Where your loved one is, and who we are speaking with. Nothing you need to prepare or look up first.
We take care of the immediate things
If needed we arrange to bring your loved one into our care straight away. Decisions about the service can wait.
Nothing is committed
You are not agreeing to anything by calling. If you want to think or compare, that is completely fine.
Send a message
Or write to us instead.
Tell us what you need and we will come back to you. There is no obligation, and we will never add you to a mailing list. If you'd rather talk to someone now, call us on 1800 123 456.
We use your details only to prepare your quote and get in touch. We never sell or share them.